At Zendipit, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be provided.
1. Service-Based Business
Zendipit provides digital and custom development services. Due to the nature of custom work, refunds are subject to project status and completed work.
2. Eligibility For Refund
Refund requests may be considered if:
The project has not yet started
Payment was made accidentally
Zendipit is unable to deliver the agreed service
3. Non-Refundable Situations
Refunds may not be provided for:
Completed projects
Approved milestones
Delivered digital services
Delays caused by missing client materials or communication
Change of mind after work has started
4. Partial Refunds
Partial refunds may be considered depending on:
Project progress
Work completed
Resources already allocated
5. Revision & Support
Zendipit aims to resolve concerns through revisions and support whenever possible before considering refund requests.
6. Chargebacks
Clients are encouraged to contact Zendipit directly before initiating chargebacks or payment disputes.
Fraudulent chargebacks may result in service suspension and legal action where applicable.
7. Processing Time
Approved refunds may take several business days to process depending on the payment provider and banking systems.
8. Contact For Refund Requests
π§ support@zendipit.com
π https://zendipit.com
πΊπΈ USA Office
Zendip LLC
625 S L Rogers Wells Blvd #219
Glasgow, KY 42141, USA
π§π© Bangladesh Office
Zendip Ltd
Nikunjo-2, Road 19/42, Apt B, 2nd Floor
Dhaka, Bangladesh